Scott Moore
scott@whyhirescott.com
(214) 683-8757
Kansas City, MO

Linux cloud engineer with experience in DevOps, data analysis, troubleshooting software and operating systems, tier III technical support.

Education & Experience
BS - Computer Information Systems
Regis University, Denver, CO
Honors: Cum Laude GPA: 3.59
Intellinum - Dallas, TX (remote) Oct 2025 - Present
Oracle Cloud Infrastructure Engineer and Associate Webmaster
Manage, monitor, and maintain Linux and Windows servers and Oracle and MySQL databases on Oracle Cloud Infrastructure, supporting Intellinum's flagship FlexiPro application. Implement backup, recovery, and disaster recovery strategies for databases and servers. Drive DevOps innovation, integrating AI and automation tools to streamline CI/CD pipelines and operational efficiency. Provide migration and infrastructure support for ongoing and upcoming implementations. Monitor and maintain the company's website after changing hosting providers.

Oracle - Kansas City, MO Oct 2020 - Sep 2025
System Engineer - Cloud IAM Operations Engineering
Performed daily system operations tasks to verify system integrity and availability. Performed ongoing performance tuning, software and OS upgrades, and resource optimization on hundreds of Linux servers running on VMware, AWS, and OCI. As the team's Security Champion, performed system security hardening with government-mandated STIG requirements. Deployed virtual cloud servers, managing a cloud identity and access management stack and an auditing stack. Deployed and maintained testing and production environments. Provided Tier III and other support per service request. 24-hour on-call rotation.

WellSky - Overland Park, KS Sep 2018 - Oct 2020
Technical Support Analyst
Provided telephone and email support to end users of complex software used by specialty pharmacies, infusion clinics, and home medical equipment dealers. Troubleshooting and solving support cases with thorough, detailed analysis, testing, and teamwork, often with limited documentation. Researched and reported bugs and enhancement requests to development. Contributed to technical documentation. Administered medical claim clearinghouse enrollment. Conducted training classes for new and veteran employees.

Telus International - Austin, TX May 2018 - Sep 2018 (Temp.)
Google Maps Deployment Support Technician (Temp. only, no desire to go permanent.)
Supported sales representatives and their customers who sought assistance with changes regarding Google Maps APIs. Queried databases to research and create reports showing API usage along with optimization recommendations. Answered questions related to Google Maps API access, pricing, policies, and terms of service.

Other interests: Amateur Radio, electronics, Vedic and Western philosophy, microbiology, and medicine.