Scott Moore
Kansas City, MO
Linux cloud engineer with experience in CI/CD, data
analysis, troubleshooting software and operating systems, tier III technical
support.
Education & Experience
BS - Computer Information Systems
Regis University, Denver, CO
Honors: Cum Laude GPA: 3.59
- Over 13 years of experience with Linux and Windows
servers including the administration of hundreds of Linux
servers. Provision, monitor, patch, upgrade, and reclaim servers.
Trained in Java and proficient in Linux shell scripting, Java, Python.
Extensive experience troubleshooting and solving problems.
- Experience with verious flavors of SQL, HTML/CSS, Jira, Active Directory, Chef, Git, Jenkins,
Zabbix, Terraform, F5 Big-IP, Splunk, New Relic, SalesForce, AWS, OCI, and more.
- Extensive experience with various business support and CRM systems, including training others
on how to use those them.
Oracle - Kansas City, MO
Oct 2020 - Present
System Engineer - Cloud IAM Operations Engineering
Perform daily system operations tasks to verify system integrity and availability. Perform ongoing
performance tuning, hardware/OS upgrades, and resource optimization on hundreds of
Linux servers running on VMware, AWS, and OCI. Implement monitoring for applications
and servers, respond to alarms in a timely manner. Deploy virtual and cloud servers,
managing a cloud identity and access management stack. Deploy, setup, and maintain
testing and production environments. Provide Tier III and other support per service request.
24-hour on-call rotation.
WellSky - Overland Park, KS
Sep 2018 - Oct 2020
Technical Support Representative
Provided telephone and email support to end users of complex software used by specialty
pharmacies, infusion clinics, and home medical equipment dealers. Troubleshooting and solving support
cases with thorough, detailed analysis, testing, and teamwork, often with limited documentation.
Contrbuted to technical documentation. Administered medical claim clearinghouse enrollment. Conducted training
classes for new and veteran employees.
Telus International - Austin, TX
May 2018 - Sep 2018 (Temp.)
Google Maps Deployment Support Technician (Temp. only, no desire to go permanent.)
Supported sales representatives and their customers who sought assistance with changes
regarding Google Maps APIs. Queried databases to research and create reports showing API usage along
with optimization recommendations. Answered questions related to Google Maps API access, pricing,
policies, and terms of service.
International Liquidation, Inc. - Round Rock, TX
July 2014 - Apr 2018
Sales Manager
Managed relationships with existing customers and sought out new customers for a wholesale
closeout distributor. Installed and maintained SugarCRM software and a custom MySQL database
to help keep track of customers and leads. Wrote a small Java application to sort and track inventory.
Other Interests
Biology, genetics, bioinformatics, quantum mechanics. FCC-licensed
amateur radio operator, NOAA-trained volunteer storm spotter.
